Flexible booking terms

Contact a Specialist

With Mahlatini, you can book your trip with confidence and avail of our adapted, flexible booking arrangements. We've been working closely with our trusted suppliers to secure special terms which mean you can change your travel plans for added peace of mind.

Our flexible booking arrangements

Peace of mind and flexibility are vital to ensure you are confident in booking your trip with Mahlatini. We have introduced a new flexible booking policy (effective during March 2020) which replaces our standard cancellation terms, as follows: *

  • 30 days full refund of deposit for new bookings
  • Free cancellation, deferral or change of destination
  • The most comprehensive financial protection for all clients through a combination of ATOL and Travel Trust Association

Terms and conditions apply

  • Applies to new bookings only, confirmed on or after 9th March until 31st March 2020
  • Certain holidays and specific properties may be exempt from this policy - your Travel Expert will advise you during the consultation process
  • For postponed departures, supplements may apply if the revised travel period is during a higher season
  • Certain flights must be paid at time of booking and some will be non-refundable (certain airlines are offering new policies with greater flexibility including no change fees and we will align with airlines' latest booking terms)
  • In the event that departure of the holiday is postponed or that a replacement holiday is booked, normal cancellation terms will then apply