Lead Travel Coordinator

Claire Jackson

As a graduate in Construction Engineering, Claire's route into the travel industry was not a traditional one. Neither did her gap year following university play out as per the original script. One year travelling extended to three, and saw Claire living and working across Australia, New Zealand, Asia, Middle East and North America. Her fascination with new countries, landscapes, people and cultures motivated a move into the long-haul travel industry. Her first role in travel planning was with a large tailormade tour operator, with a global destination portfolio.

At Mahlatini, Claire relishes the specialist product focus and acquiring the in depth knowledge of each destination that the role demands. Her engineering skills are put to good use with the precision she invests in designing every unique client itinerary.

Mahlatini Destinations Explored

Kenya
South Africa
Tanzania
United Arab Emirates

Most Memorable Trip

I think I would be in trouble if I didn't say that my most memorable was when my partner proposed in Australia. Completely unaware until the big moment, we were sailing in a private yacht alongside Sydney Harbour, and when we passed in front of the Opera House he pulled out my dream ring and asked me to marry him!

Top of My Bucket List

Highlights of Africa. This dream itinerary was designed by a colleague recently for one of her most loyal family clients. It encompasses a 22 day trip, taking in the highlights of Africa including: the majestic Victoria Falls, a classic Kruger safari, the Delta in Botswana, Soussusvlei in Namibia, a gourmet weekend in Cape Town, and finishing at the home of safari—the Maasai Mara, Kenya. That is literally my dream trip!

Favourite Safari Animal

"I'm such an animal lover so would struggle to choose one so here's my Big 5—Rhino, ALL the big cats, Hippo, Hyena and the underrated, (but undeniably charismatic), Warthog."

Sundowner of Choice

"I’m definitely a beer girl and love nothing more than sampling the local brews. There’s nothing quite like finishing an epic day of safari than watching the sunset with a Tusker in one hand and biltong in the other."

Favourite Property

"This frequently changes, but Singita Boulders in the Sabi Sands Reserve, Kruger, is always in my top 10. Boulders Lodge forms part of Singita's world-renowned luxurious, yet eco-conscious, properties."

Top Travel Tip

Immerse yourself completely, and don't be afraid to try new things, new experiences, new tastes, and new adventures. Forget the fear of heights or fear of flying, hop on and off those light aircraft flights—it’s all part of the fun. I promise you will leave a better you, full of memories to cherish and stories you can’t wait to share. After all, travel is the greatest gift and can be truly life-changing.

The Best Part of My Job

I love that every day is a school day at Mahlatini—Africa is such a fascinating continent. Each country and region has such distinct landscapes, indigenous wildlife and a unique culture. I never tire of researching the details on each area and property and bringing these fascinating destinations to life for our clients.

What My Clients Say

Exceeded our expectations

"She has been the most sweet, helpful, and professional travel expert I could ever have hoped for. Claire Jackson is an absolute joy and I cannot imagine not having her expertise and guidance. Cannot wait to work with Claire again!"

Michelle Gerken, USA
Honeymoon to Kenya and Tanzania

Thank you Claire!

"Our trip exceeded our expectations in every way. Claire was so incredibly helpful in planning our whole trip. She truly made sure we had a wonderful experience."

Alexandra Fuller, USA
Honeymoon to Kenya

Special

"Claire was the most responsive, kind and knowledgeable travel agent I have ever worked with. We had the most amazing honeymoon anyone could ever ask for. Thank you so much for an experience we'll never forget! You made a dream come true!"

Matthew Bender, Dallas
United Arab Emirates and Maldives

Responsive and helpful

"Every little detail was taken care of. Definitely made the trip more relaxing and was even willing to go above and beyond to see if there was more we could secure along the way. Super grateful for her help in making this an amazing honeymoon!"

Michelle Cooprider, New York
Honeymoon to Seychelles