We had a fabulous time and enjoyed each place we visited
The scenery and animals we saw on safari were amazing.
We were impressed with Victoria Falls. We missed having more choices for restaurants and other options of activities other than see the falls.
The rooms and food were excellent. The staff was very helpful and engaging. We enjoyed our safari driver and he even gave us a tour through the nearby village (which was his home). Unfortunately, there were fires burning near the lodge one day which some members of our party found limited their enjoyment of the beauty surrounding us.
The deluxe chalets were better than the regular chalets we stayed in originally. The view in the deluxe chalets was much nicer.
We enjoyed the Shangaan River Club
The rondawels were lovely and the food was excellent. The staff was friendly and accommodating. We greatly enjoyed the game drives and thought our safari driver did a great job. The kids enjoyed the pool.
This was the highlight of our stay.
We liked the proximity of the resort to the falls and enjoyed visiting the falls numerous times.
The food at the resort was not the best and the restaurant options seemed limited (during our stay the main dining room had a buffet each evening which was not economical given the number of children in our party).
We greatly enjoyed the day trip to Chobe National Park. However, we had issues at immigration as we did not realize that we needed birth certificates for minors in order to enter Botswana (we had left the birth certificates in the hotel safe).
Claire was very helpful and worked re-did our itinerary multiple times due to several changes that occurred in our dates, party size, etc.
The only improvement I would suggest is that it would have been helpful to understand how different options affected the price. Claire would share an itinerary and then we suggested a few changes, she would make all the changes at once and then we would realize that those changes made the price too high and then we'd have to start all over and only make half the changes and see what that price was. It would have been helpful to have some options and estimates of their cost so we did not have to do so many iterations. I think it would have also saved Claire from multiple "re-do's" of the itinerary as we would have realized sooner that certain ideas were not in our budget.
Overall, we were very pleased with Mahlatini and plan to use Mahlatini again in the future.