Review by: James Kane

Overall Impressions

We had a great time on our trip. It was exactly what we were hoping for in our safari.

Countries Visited

Kenya

Country and people were beautiful.

Accommodation Visited

Hemingways Nairobi

see above feedback

Ol Seki Hemingways Mara

Loved our time at Ol Seki! The staff here were great.

Four Points by Sheraton Nairobi Airport

Our stay here was simply a stop over while we had a long layover.We were not in the hotel for longer than 3.5 hours.

Staff Review

I am marking a low score here not because of specifically working with Sive, but Mahlatini as a whole. While so much of our trip went off without any issues, we did encounter a flight issue where my wife was booked in our trip to the Seychelles on an incorrect day. We didnt discover this until the day before and it was on a Sunday, so there was limited assistance that Mahlatini provided in order to resolve the issue. Instead I spent the majority of my day at Nairobi Hemingways with the concierge resolving the issue. In the end it worked out, but spending a day working through a travel issue on my honeymoon was not what i anticipated working with a travel agency.