Review by: Trip Sood

Overall Impressions

Trip of a lifetime it was amazing - thank you Claire for putting this together.

Countries Visited

Kenya

Safari was amazing whilst at Mahali Mzuri so up close and personal with the animals. Lake Nakuru in comparison was a little disappointing as we could not detract from the track. Our driver to Nakuru Stephen was excellent he had so much knowledge and made sure i got my roadside toasted sweetcorn.

Tanzania

Exceptional! the hotel was fabulous the drivers at both collection and drop off where fantastic

Accommodation Visited

The Cliff

Our favorite hotel for the view was "the cliff" absolutely stunning!

Mahali Mzuri

Mahali Mzuri didnt live up to expectations in terms of the service. Pool was out of commission for 2 days out of the 3 we were there. Everyday we were being pushed to go for treatments - which actually put us off The hand held shower sprayed in every which direction wasted water and cause a slip hazard The items in the gift shop were exceptional high even for a hotel of that caliber

The Residence Zanzibar

The best service we received was at "the residence" they went above and beyond our expectations could not do enough for us. Both my husband and I agreed it the best hotel we have ever stayed at. We wish we had been offered a sea view rather than garden but non the less the hotel was amazing.

Staff Review

Claire was the only person that listened to my requirements and followed up on them. I originally contacted 4-5 different agents who either didn't reply or didn't follow up on their quote. Claire was pro-active and responded very quickly with changes and requests