This trip was incredible! We felt like Mahlanti held our hand the entire time with planning, transfers, communication during the trip, and helping us with travel issues.
Kenya is an amazing country I hope everyone gets to experience the fresh food, the culture, and warm welcome from the people.
The best way to start your trip in Kenya. The staff takes every initiative to make you comfortable, the grounds are beautiful, and the restaurant was great.
The best lodge! I am so glad we stayed at Kichwa for our first experience. The guides at Kichwa were knowledgeable and we saw the Big 5. Our guide Jeremy is a photographer as well and he would position the vehicle so we would have the best shot. He used his knowledge of animal behavior to predict the direction the animal would move. Three animals a lion, lioness, and leopard walk by our vehicle. Jeremy ended our trip by singing love songs to us with his guitar. This safari was everything we hoped for and so much more.
The staff at the lodge were so warm and caring. My husband got a 24-hour stomach bug and every one the butler, our server, the manager, and the on-sight doctor checked to see if he was ok. We really appreciated the chef making off-menu special soup for him. He swears that is how he got better.
Swahili Beach Resort is beautiful with great food.
The staff needs to communicate more with the services they provide eg. spraying the room for mosquitoes, the ability to receive vouchers for meals if you are going off-site for a covered meal, and what drink items are not covered on the half-board package. It also felt like the reception and other areas didn't communicate well with each other.
The chef was exceptional and gave us an amazing hibachi dinner at the seafood restaurant.
Great hotel! Friendly people, great dinner, and great breakfast before we left Kenya.
Natasha Morris was very responsive and kept us up to date with changes, confirmed details, and chased our COVID test results.
Monique is a star! She is no longer with the company but I wanted to say this trip could not be amazing without her. She got on zoom calls with us, listen to our needs to create a unique itinerary for us, and she helped us when we lost our bags and our flight cancelled. Several people told us in Kenya is impossible to have your bags delivered to you in the Mara. But, Monique was on the phone with United and got it done. She helped us get the earliest flight out when United told us we would be behind two days. Thank you Monique for helping us with the unpredictable travel issues and letting us enjoy our honeymoon.
We've been nominated as a Leading Safari Tour Operator in the World Travel Awards
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