Review by: Eddie Kim
- Countries Visited:
- Mauritius & South Africa
- Holiday Type:
Everything was exquisite - the Serondella lodge was intimate, rustic, and provided us the perfect place to rest in between exhilarating game drives. The LUX Le Morne resort was everything that Nikki promised - gorgeous, quiet, and great food to boot. This was really the trip of our dreams, and everything went very smoothly and we worried about nothing!
Quiet, spacious, clean rooms. Good breakfast spread.
Serondella was the perfect lodge to stay at in South Africa. Intimate, cozy, and hosted by two wonderful people in Neal and Christie. The accomodations were clean and well kept. The entire staff was so kind and gracious, always concerned about the well being of their guests. Paul was the kindest man, his smile is hard to forget. Celebrate, the tracker, was very friendly and outgoing and kind to all of the guests, and worked hard to make sure we saw the animals we wanted to see.
The superior room was a standard hotel room, but the other areas of the resort were spectacular. The restaurants had great food, the bar was always accessible, and the water sports were a great way to pass the day.
Staff Review 5
Nikki was professional and friendly, and very patient with me! I reached out to Mahlatini before having done much research about the places we were thinking of traveling to, and Nikki was very easygoing and up front about each of my proposed destinations. She offered clear guidance, and gave me the space to make the decisions with my then fiance. She was extremely patient and understanding when I became cautious about wiring money to a foreign based travel agency that I had never seen in person, and helped me understand what safeguards were in place for my money and guarantees about my travel arrangements. In short, Nikki was amazing!