Review by: Anonymous
- Countries Visited:
- South Africa
- Holiday Type:
The trip was incredible, best holiday I was ever on! Mahlatini, especially Nicki O'Hare were excellent to deal with and we Anna and I are very satisfied customers!
Has been my favourite country for years....and remains so. Fantastic place.
Just an amazing place, we absolutely loved it! Beautiful setting, great facilities, wonderful staff and friendly, welcoming atmosphere. We will definitely be back! Everything we had hoped and more.
Only place on the trip that we weren't particularly happy with. Facilities were fabulous but some of the reception staff left a lot to be desired. On check-in the girl mentioned a number of times that it had been a long day....not quite what you're hoping to hear when you're on your honeymoon. Also, versy strangely they tried to charge us for tea and coffee at breakfast, explaining that although breakfast is included, there is a charge for "luxury items". I quickly pointed out that in 2015 a plain Americano is not a luxury item. Again, on check out there was some attitude from the same girl that had checked us in. it should be noted however, that when I complained about the charge at breakfast, the manager on duty, Johan, was very professional and understanding. Trying to milk little charges like this just seemed to lack a little class and soured the experience somewhat. It is the only place on the trip which I wouldn't recommend to friends. It doesn't take much to create a bad impression and once you do, it's very hard to reverse things.
Fabulous spot, so warm and welcoming and the staff just couldn't have done more for us, they were fantastic! A real contrast to our experience in Lanzerac. We would definitely go back. The atmosphere is so homely and welcoming, you couldn't but enjoy and relax! Great choice of hotel, so thanks a million for recommending!
Again, an amazing place with a really friendly, warm staff that looked after our every need. We were totally pampered here and the location, right on the cliff, is exceptional. We will definitely return to Hermanus and when we do we know where we'll be staying! Food was also excellent and our room was unbelievable.
We were only in Rosenhof for one night and it was lovely. Really nice spot.
Joint favourite place with the Mount Nelson....just incredible. We loved every minute of it. Totally luxury, so fabulous and friendly, we would have stayed forever if we could! The horse riding was spectacular and again, the staff were lovely. Met a number of families who have been going there for years, and we weren't surprised.
Shamwari was great, we really enjoyed it. Anna got to enjoy her first safari experience. Staff were lovely, the game reserve is extremely impressive and we really enjoyed it. Communal dining isn't necessarily ideal on honeymoon but I know from being on safari so many times that it's just part and parcel of the process.
Staff Review 5
Exemplary. Nikki was fantastic to deal with, always friendly and willing to help. She exceeded all expectations and I have already recommended her to a number of friends who are considering South Africa for honeymoon. I can be quite demanding as I like things to be well organised and planned and Nicki was superb, always handling my many queries promptly and with a smile. Very impressive.
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