Review by: James Melville & Katie Glynn-Jones

Countries Visited:
Kenya & Tanzania
Holiday Type:
5 14/12/2011

Overall Impressions

Great service and I would highly recommend. Claire our rep was knowlegable, puntual, flexible and professional. We were offered different options at different costs and she tailored one to suits our needs and budget. Our entire trip was magnificent and one we will never forget. Sadly Kenya Airways were not as accomplished with their customer service. Having said that Claire and Mahlatini have been excellent in contacting the airline and pushing our refund through. I just hope Kenya Airways took note on how customer service should be applied.

Countries Visited

Accommodation Visited

Kichwa Tembo Tented Camp 5

First class accomodation and excellent prices. I would recommend all the accomodatiosn we stayed at.

Kasha Boutique Hotel 5

Luxury accomodation for someone looking for a relaxed break. Incredible rooms with remarkable views. Impeccable service and frieindly staff.

Staff Review 5

Flawless in every way.