Review by: James Melville & Katie Glynn-Jones
- Countries Visited:
- Kenya & Tanzania
- Holiday Type:
Great service and I would highly recommend. Claire our rep was knowlegable, puntual, flexible and professional. We were offered different options at different costs and she tailored one to suits our needs and budget. Our entire trip was magnificent and one we will never forget. Sadly Kenya Airways were not as accomplished with their customer service. Having said that Claire and Mahlatini have been excellent in contacting the airline and pushing our refund through. I just hope Kenya Airways took note on how customer service should be applied.
First class accomodation and excellent prices. I would recommend all the accomodatiosn we stayed at.
Luxury accomodation for someone looking for a relaxed break. Incredible rooms with remarkable views. Impeccable service and frieindly staff.
Staff Review 5
Flawless in every way.