Review by: Robert and Patricia Midgley
- Countries Visited:
- South Africa
- Holiday Type:
Excellent and well organised-If we were to return we would fly to Amsterdam and use an internal flight in SA as opposed to train travel in UK to Heathrow.This is the reason for the 4/5
As we had experienced the delights of the country before we were not disappointed in any way and its the reason we returned for this special trip. People,places amount to see and ease of travel once there all add up to a wonderful experience.
Its impossible to score perfection and from Emmy to every member of staff we owe all of them a huge debt of gratitude. From booking tables in restaurants to the local knowledge and "nothing is too much trouble" attitude this is an hotel that has it all!
Lovely house,good location but really disappointing re the welcome and food and ambience. At times it felt a little like a waiting romm and souless. Microwaved cooked breafasts are really not acceptable better not to have them and we could not support some of the trip advisor comments re the welcome and helpfulness. OK but would not want to return.
Amazing,wonderful,died and gone to heaven! Spoilt throughout and truly a memeorable experience from start to fininsh. Food superb,lodges exceptional and our Ranger Wayne was so knowledgeable and professional we felt truly blessed.Saw the big 5 and our anniversay present from him was the sighting of a leopard and cub- WOW! Would go back in a heartbeat.
Staff Review 5
Donna was knowledagble and guided us based on her personal expereinces which is just what you want when embarking on this type of holiday and our transfer from Serondella to Thornybush was something we will always remember and appreciate -thank you Donna