Team Leader

Claire Picknell

An African national, Claire spent her formative years in Malawi, 'The Warm Heart of Africa'. Her passion for marine life was ignited by frequent visits to Lake Malawi - renowned for its crystal-clear waters and home to the highest number of fish species of any lake in Africa. Her first job in tourism, as a scuba diving instructor, combined her love of water, marine animals and connecting with people who love to explore. Her progression in the travel industry saw her live and work in various roles across South Africa and Mozambique before a move to the northern hemisphere to be nearer to family.

Claire has been with Mahlatini since its early years and has crafted literally hundreds of incredible journeys across nearly every single destination within its portfolio. Known as the 'Warm Heart of Mahlatini', Claire's infectious love for her native Africa, combined with a genuine desire to make clients' travel dreams come true is reflected in her catalogue of amazing client reviews.

African Destinations Visited

Malawi
Mozambique
South Africa
Zimbabwe
Zambia
Namibia
Tanzania
Kenya
Seychelles
Uganda
Mauritius
Botswana
Egypt

Most Memorable Trip

I have so many great memories, but it has to be a helicopter safari over the Maasai Mara, Kenya. Flying over the Great Rift Valley and hovering over the Mara Plains, whilst absorbing the incredibly diverse scenery and seeing herds of elephants from the skies genuinely took my breath away.

Top Of My Bucket-List

Top of my bucket list would be Rwanda, it is that last country on my list and I cannot wait to check it off! Within one relatively small, land-locked country it offers such a diversity of experiences and I would love to see it all myself.

Favourite Safari Animal

"Controversial maybe, but I love a huge gnarly crocodile. They are living dinosaurs as they haven't really evolved for 65 million years."

Sundowner Of Choice

"You cannot beat a gin and tonic, but for me is has to be garnished with fresh cucumber."

Favourite Property

"Elsa Kopje in Meru National Park. I travelled there with my partner on his first safari adventure and it was magical sharing that unforgettable 'first-time' experience."

Top Travel Tip

I always save something I have been dying to watch for my long-haul flights. I always download my must-watch series and movies to my tablet while packing, that way I can watch it on the plane. Being immersed in an epic series keeps your mind off the hours flying!

The Best Part Of My Job

I think I get more excited than my clients planning journeys! I plan every journey as though I was doing it myself and try to incorporate everything I’ve experienced and loved. I get over excited talking about the places, people and animals you’ll get to see and experience. It doesn’t feel like a job when you are truly passionate about the product!

WHAT MY CLIENTS SAY

Outstanding service

"You can tell that Claire has traveled to the region many times as her wisdom and love of the country shines through. Throughout the process, Claire was available for me with a calm voice and great tips."

Vanessa Reyes Smith, USA
Kenya Safari, 2023

Highly recommended

"Our travel consultant Claire Picknell was outstanding and planned a phenomenal trip for us. We will use Claire and Mahlatini again for a future trip! Every aspect of our trip was impeccable."

Veronica Debra Duffie, USA
Kenya & Seychelles Honeymoon, 2022

Absolutely fantastic

"Claire was brilliant and it is the second time we have used her to book a safari. She joined up all the dots and came within budget. Thank you Claire for all your help to allow us to have such a memorable holiday."

Julia & Stephen Wall, UK
Zambia Safari, 2022

Our "Trip of a Lifetime"!

"Claire really knew her stuff and led us into and planned the best trip we've ever taken (and we've taken some great trips)! Claire and Mahlatini throughout the trip made sure we were safe and taken care of the entire time."

Kevin Peach, USA
Tanzania Safari & Beach, 2022