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98% Customer Satisfaction Rating
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Who is mahlatini awards hero
Being the best

International Awards

  • Accredited logo atta no strapline
    Endorsed by ATTA
  • Accredited logo national geographic
    Featured in National Geographic
  • World Travel Awards 2021
    Recognized by World Travel Awards
  • Accredited logo trip advisor 22 US
    Rated Excellent by Tripadvisor
Accolades and achievements

At Mahlatini we strive for excellence. Our personal service and attention to detail are legendary within the industry and nothing pleases us more than a delighted client or repeat guest.

Customer satisfaction is at the heart of everything we do and we’re proud of the international reputation we’ve earned for our superior service. We're delighted to be endorsed by the travel trade and media but are most proud of those awards voted for by our loyal clients, for always going the extra mile for them.

Here's a selection of our most recent award highlights:

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Tripadvisor Travellers' Choice 2021

Rated in the top 10% in our industry worldwide, we are proud to have won Tripadvisor's Travellers' Choice Award in 2021. This coveted award celebrates those who consistently deliver fantastic experiences to travellers around the globe, earned solely on our positive reviews. In a particularly challenging year, we're proud to be renowned for great service and delivering exceptional travel experiences.

International award image 2

British Travel Awards Best Safari, Wildlife and Nature Company 2016 - 2020

We have continually been recognised as the best in our industry through multi-award wins. Mahlatini has been voted the Best Safari, Wildlife and Holiday Company overall at the British Travel Awards for three years in a row - 2016, 2017 and 2018 - and placed over six consecutive years. These prestigious awards are voted for by the travelling public.

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Feefo Trusted 2017 - 2021

In 2020 and 2021 we were awarded the elusive Platinum Trusted Service Award by Feefo. Client trust is extremely important to us and all feedback on our service is independently verified by Feefo. We were also previously awarded the Gold Trusted Service Award for three consecutive years, 2017, 2018 and 2019.

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World Travel Awards Leading Safari Tour Operator 2020 & 2021

We were delighted to have been named Leading Safari Tour Operator 2020 runner-up at the distinguished World Travel Awards and nominated again in 2021. As a small company we faced fierce competition from industry giants and are proud to have won runner-up in our first year at these awards.

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Trustpilot 2020 & 2021

We're delighted to hold a 4.8 out of 5 rating on the globally recognized consumer review platform Trustpilot. The host of 5 star client reviews we received during the Covid pandemic showcase how much our clients value the care and attention-to-detail we take of their travel plans, particularly in the most testing times.

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