At Mahlatini we strive for excellence. Our personal service and attention to detail are legendary within the industry and nothing pleases us more than a delighted client or repeat guest.
Customer satisfaction is at the heart of everything we do and we’re proud of the international reputation we’ve earned for our superior service. We're delighted to be endorsed by the travel trade and media, but the awards we hold dearest are those voted for by our loyal clients. These awards represent our unwavering commitment to going the extra mile.
Here's a selection of our most recent award highlights:
Travel + Leisure A-List 2026
Greg Fox, Co-Founder and Director of Mahlatini, has been recognised on Travel + Leisure’s prestigious A-List, an annual selection of the world’s top travel advisors. The A-List honours industry leaders known for their deep destination knowledge and ability to create transformative journeys. For Mahlatini, this recognition reflects 24 years of designing exceptional travel experiences rooted in meaningful access and sustainability.
Condé Nast Traveller Top Travel Specialists 2026
We are so pleased to be a winner in the 2026 Condé Nast Traveller Top Travel Specialists list. Mahlatini has been recognised as the best tour operator for "meaningful encounters" and experiences that balance top-end travel in Africa and the Indian Subcontinent with purposeful experiences and human encounters. This recognition is a testament to the creativity, dedication, and shared vision that each member of our team puts into curating each experiential journey.
TRAVEL + LEISURE® WORLD’S BEST AWARD WINNER 2025
Mahlatini is honoured to be named among the Top 10 World’s Best Tour Operators in Travel + Leisure’s® World’s Best Awards 2025. Being one of the winners alongside the global elite in the travel industry is a powerful reminder of the care and craft at the heart of what we do. This recognition on the world stage showcases our unwavering passion and dedication to excellence, personal service, and first-hand expertise.
We're thrilled to be a Best Tour Operator at the esteemed Condé Nast Traveller Readers' Choice Awards 2025. This recognition is a huge honour and testament to our continued commitment to providing exceptional service and expert knowledge to our happy clients, helping them plan tailormade journeys and create memories that last a lifetime.
World Travel Awards Leading Sustainable Tour Operator 2022 & 2023
We are delighted to have won Europe's Leading Sustainable Tour Operator for two consecutive years at the World Travel Awards 2022 and 2023. We are immensely proud of our contribution to protecting Africa’s majestic wildlife, conserving the natural spaces, and uplifting local communities in the regions our clients visit. This award motivates us in our commitment to delivering excellent, sustainable travel experiences in Africa and beyond.
International Sustainability Accreditation 2024 & 2025
Mahlatini has been honoured with an International Sustainable Accreditation for our “mature approach to developing sustainable travel experiences" at the International Sustainability Awards 2024 and 2025. This symbol of trust is earned by individuals who have been carefully selected by a panel of experts, acknowledging our long-standing commitment to sustainable business practices, which not only positively influence the environment and local communities but also contribute to the safeguarding of our planet's future.
World Travel Awards Leading Safari Tour Operator 2020 - 2025
We were delighted to have been named Leading Safari Tour Operator runner-up consecutively from 2020 to 2022 at the distinguished World Travel Awards and nominated again from 2023 to 2025. This reinforces our reputation as industry leaders in luxury travel and our dedication to delivering unparalleled safari experiences.
Feefo Trusted 2017 - 2025
We've been awarded the elusive Platinum Trusted Service Award by Feefo from 2020 to 2025. Client trust is extremely important to us and all feedback on our service is independently verified by Feefo. We were also previously awarded the Gold Trusted Service Award for three consecutive years, 2017, 2018 and 2019.
Tripadvisor Travellers' Choice 2021 - 2025
Rated in the top 10% in our industry worldwide, we are proud to have won Tripadvisor's Travellers' Choice Award for 4 consecutive years from 2021 to 2025. This coveted award celebrates those who consistently deliver fantastic experiences to travellers around the globe, earned solely on our positive reviews. In a particularly challenging year, we're proud to be renowned for great service and delivering exceptional travel experiences.
British Travel Awards Best Safari, Wildlife and Nature Company 2016 - 2020
We have continually been recognised as the best in our industry through multi-award wins. Mahlatini has been voted the Best Safari, Wildlife and Holiday Company overall at the British Travel Awards for three years in a row - 2016, 2017 and 2018 - and placed over six consecutive years. These prestigious awards are voted for by the travelling public.
Trustpilot 2020 - 2024
We're delighted to have held a long-running 'Excellent' rating on the globally recognised consumer review platform Trustpilot. The host of 5 star client reviews we received during the Covid pandemic showcase how much our clients value the care and attention-to-detail we take of their travel plans, particularly in the most testing times.
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