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98% Client Satisfaction Rating
98% Client Satisfaction Rating
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Client Reviews

holiday to South Africa & Seychelles

Marissa Polancich, 25th May 2023
Overall Rating:

The trip of our dreams!! Everyone needs to go on safari. I highly recommend Ngala properties.

Accommodation Visited

Ngala Safari Lodge

“Incredible experience with incredible people. Worth at least one night here to experience the elephants drinking from the swimming pool, which does not happen at the tented camp. It’s a truly special moment! The cottages had more of a family feel.”

Ngala Tented Camp

“Everything here was so wonderful and personalized. I’ve never met nicer people than the staff, who go above and beyond to cater to you. The rooms are indescribable and one of a kind. This lodge has more of a romantic vibe.”

Carana Beach Hotel

“The room was out of this world! We had the villa at the edge with the plunge pool so we had complete privacy. The room was beautiful with breathtaking views over the blue water. Only 4 stars because the security guards were sometimes caught lurking at the edge of the property which was very uncomfortable. The food is expensive and not great.”

Staff Review

“Karen was nice and helped us plan the trip of our dreams. However, she booked our name wrong on all of our flights so we couldn’t get access beforehand to bid for upgrades, add luggage, etc. Once we got to the airport, it caused us delays at every stop because they always had trouble finding our reservation. This cost us an extra $1200 in fees plus a lot of extra time in the airport and with customer service. She emailed us a few days into the trip to see if we needed anything. I replied what the situation was and asked for her assistance but she never even responded. We used Mahlatini to handle this planning and take away that stress for us, however, it only added more stress and more money out of our pocket for mistakes made out of our control.”

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